Kairo Digital Solutions LLC ("we," "us," "our") operates StayCanada™. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our Digital Products. By using the Platform, you consent to the practices described in this Policy.

1. Information We Collect

• Purchase information: Name, email address, and payment details. Payment card data is processed securely by our payment processor (Stripe) — we do not store, transmit, or have access to full card numbers.
• Usage and device data: Pages visited, time on site, browser type, device type, operating system, IP address, and referring URLs, collected via analytics tools.
• Communications: Any messages, inquiries, or support requests you send us via email or contact forms.
• Cookies and tracking: We use cookies and similar tracking technologies to improve user experience and analyze traffic patterns.

2. How We Use Your Information

• To deliver portal access and login credentials after purchase
• To send transactional emails (receipts, access credentials, order confirmations)
• To respond to support inquiries and resolve disputes
• To improve our website, products, and user experience
• To comply with legal obligations and enforce our Terms & Conditions
• To detect, prevent, and address fraud, chargebacks, and abuse
• To send marketing communications (you may opt out at any time)

3. We Do Not Sell Your Data

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing purposes.

4. Third-Party Service Providers

We use trusted third-party services to operate the Platform, including payment processors (Stripe), email delivery services, and analytics platforms. These service providers have access to your personal information only to the extent necessary to perform their functions and are bound by their own privacy policies and applicable law.

5. Cookies

Our website uses cookies for analytics, functionality, and fraud prevention. By using the Platform, you consent to the use of cookies. You may disable cookies in your browser settings, though this may affect certain Platform functionality.

6. Data Retention

We retain purchase records, access logs, and acceptance-of-terms records for a minimum of 7 years as required by Canadian tax law and for the purpose of contesting fraudulent chargebacks or disputes. You may request deletion of non-essential personal data by contacting us, subject to our legal retention obligations.

7. Your Rights

Under applicable Canadian privacy law (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at contact@kairodigitalsolutions.co. We will respond within 30 days.

8. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted with a revised "Last Updated" date. Your continued use of the Platform following any changes constitutes your acceptance of the revised Policy.

11. Contact

Email: contact@kairodigitalsolutions.co
Mail: Kairo Digital Solutions LLC, 1290 Central Pkwy W Suite, Mississauga, ON L5C 4R3, Canada